Comments on: Mozy.com’s Backup Software is Shit http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/ Life is an optimization issue Tue, 16 Mar 2010 03:48:37 -0600 http://wordpress.org/?v=2.9-rare hourly 1 By: gworley http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6922 gworley Sat, 21 Nov 2009 21:32:28 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6922 David: You cannot have a restore unless you have backup and your software will not back up 3/4ths of my data. WHY? Because it lies on external disk and your software just doesn't work for external drives. And I was told because you take USB drive to another computer and copy everything on it to the USB drive and therefore backup 2 computers. Yes this is possible but so as using something like FBackup (free local network backup utility that even backs up opened files using VSS.) to backup everything from one computer to another whose local drive has a TB and then install Carbonite on it and backup one computer without using external disks at all. However in my case I have a HP Laptop with a 200 GB hard with about 300 GB of Music and about 300 GB of pictures -- somehow with your software I have to put 600 GB and 200 GB at least with Mozy, I don't have to worry about that and my limited budget can afford $5 a month where as other services (not yours) want to charge 50 cents a GB a month do to a disability my income is less then $1000 per month. My pictures that I have taken over the past 30 years are worth a lot to me but the budget comes first. So what if takes a little time to restore, I have nothing but time. David: You cannot have a restore unless you have backup and your software will not back up 3/4ths of my data. WHY? Because it lies on external disk and your software just doesn't work for external drives. And I was told because you take USB drive to another computer and copy everything on it to the USB drive and therefore backup 2 computers. Yes this is possible but so as using something like FBackup (free local network backup utility that even backs up opened files using VSS.) to backup everything from one computer to another whose local drive has a TB and then install Carbonite on it and backup one computer without using external disks at all. However in my case I have a HP Laptop with a 200 GB hard with about 300 GB of Music and about 300 GB of pictures — somehow with your software I have to put 600 GB and 200 GB at least with Mozy, I don't have to worry about that and my limited budget can afford $5 a month where as other services (not yours) want to charge 50 cents a GB a month do to a disability my income is less then $1000 per month. My pictures that I have taken over the past 30 years are worth a lot to me but the budget comes first. So what if takes a little time to restore, I have nothing but time.

]]> By: gworley http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6921 gworley Sat, 21 Nov 2009 21:16:24 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6921 According to the Storage Networking Industry Association (SNIA), the definition of RAID 6 is: "Any form of RAID that can continue to execute read and write requests to all of a RAID array's virtual disks in the presence of any two concurrent disk failures. Several methods, including dual check data computations (parity and Reed-Solomon), orthogonal dual parity check data and diagonal parity, have been used to implement RAID Level 6. So to the both of you DRS is considered RAID 6. According to the Storage Networking Industry Association (SNIA), the definition of RAID 6 is: “Any form of RAID that can continue to execute read and write requests to all of a RAID array's virtual disks in the presence of any two concurrent disk failures. Several methods, including dual check data computations (parity and Reed-Solomon), orthogonal dual parity check data and diagonal parity, have been used to implement RAID Level 6. So to the both of you DRS is considered RAID 6.

]]> By: gworley http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6919 gworley Fri, 20 Nov 2009 21:22:47 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6919 I have a laptop with 200 GB drive in it. I have 300 GB of music. I have about 200 GB of Photos. I have about 200 GB of movies. Now tell me how to get this backed up with Carbonite? I cannot as none of it will fit on my laptop and the only way to upgrade my laptop is with external drives. I have a laptop with 200 GB drive in it. I have 300 GB of music. I have about 200 GB of Photos. I have about 200 GB of movies. Now tell me how to get this backed up with Carbonite? I cannot as none of it will fit on my laptop and the only way to upgrade my laptop is with external drives.

]]> By: jefffain http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6870 jefffain Mon, 05 Oct 2009 20:29:07 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6870 I was a customer of Mozy. When my computer crashed I downloaded all the files that were stored on their server. All the files were altered and not sent to me in their original format. When I called their customer support I was continually given the runaround and promised that a DVD with the files in their original format would be sent to me. Nothing ever happened. I left a message with their home office and nobody ever got back with me from their either. They completely ignored all my phone calls and emails. I would definitely stay away from this company. Your information is not safe with them. I was a customer of Mozy. When my computer crashed I downloaded all the files that were stored on their server. All the files were altered and not sent to me in their original format. When I called their customer support I was continually given the runaround and promised that a DVD with the files in their original format would be sent to me. Nothing ever happened. I left a message with their home office and nobody ever got back with me from their either. They completely ignored all my phone calls and emails. I would definitely stay away from this company. Your information is not safe with them.

]]> By: john http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6854 john Wed, 23 Sep 2009 13:58:34 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6854 here's a service that costs less than mozy and is unlimited also. It's simple...offers sftp access. You can upload using any sftp client you choose. Also, you can access your files from a web browser over https.<br><br><a href="http://www.datastorageunit.com" rel="nofollow">www.datastorageunit.com</a> here's a service that costs less than mozy and is unlimited also. It's simple…offers sftp access. You can upload using any sftp client you choose. Also, you can access your files from a web browser over https.

http://www.datastorageunit.com

]]> By: rhondamiga http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6838 rhondamiga Fri, 04 Sep 2009 16:16:37 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6838 How do you know how much space Mozy is taking up on your computer? How can I find out if this is my issue? How do you know how much space Mozy is taking up on your computer? How can I find out if this is my issue?

]]> By: Simon http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6800 Simon Mon, 03 Aug 2009 00:40:16 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6800 It encrypts your files locally to your temp directory before uploading them... It encrypts your files locally to your temp directory before uploading them…

]]> By: cornelis http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6744 cornelis Sat, 27 Jun 2009 19:57:41 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6744 Ya Mozy. Ugh. I start using it, since a collegue of mine was using it for his clients as well. Mozy is cheap off site back up, but thats really all to it. What is "cheap" if the stuff is not working? Often their software is freezing, sluggish, or simply times out. I have approx 250 GB to backup. the first 100 is backed up, but now it is stuck. I even reinstalled Mozy, didn't help. Too bad I recommended mozy to my clients a while ago. Ya Mozy. Ugh. I start using it, since a collegue of mine was using it for his clients as well. Mozy is cheap off site back up, but thats really all to it. What is “cheap” if the stuff is not working? Often their software is freezing, sluggish, or simply times out. I have approx 250 GB to backup. the first 100 is backed up, but now it is stuck. I even reinstalled Mozy, didn’t help. Too bad I recommended mozy to my clients a while ago.

]]> By: titus http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6727 titus Thu, 18 Jun 2009 16:50:21 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6727 Refund? I explicitly demanded my money back several times, as after a month I still could not restore. All I got where crap non-solutions. Actually they never got into my demand, they totaly ignored it. Refund?

I explicitly demanded my money back several times, as after a month I still could not restore.
All I got where crap non-solutions. Actually they never got into my demand, they totaly ignored it.

]]> By: Hal http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/comment-page-2/#comment-6726 Hal Thu, 18 Jun 2009 12:42:34 +0000 http://www.justinball.com/2008/02/22/mozycom-and-their-backup-software-is-shit/#comment-6726 John: Ask for a refund. They'll give it to you if you demand it. John: Ask for a refund. They’ll give it to you if you demand it.

]]>